Consultation is the dynamic process of dialogue between individuals or groups, based upon a genuine exchange of views with the objective of influencing decision, policies or programmes of action”.  The Consultation Institute.

Canta is a member of the Consultation Institute. Proper consultation is a key requirement for public bodies and those delivering public contracts. Such is the strength of the consultation culture, organisations cannot afford to neglect these aspects of communication.

We keep up-to-date with the latest knowledge on Consultation regulation, good practice and techniques, so that we can guide you to choose the right consultation methods appropriate to your needs.



Carmarthenshire Tourist Association
  1. Research Into Holding Quirky Events (West Carmarthenshire)
  2. Audit of Current Trails and Heritage Interpretation (North Carmarthenshire)
  3. Research into utilising the River Towy as a tourism resource

Working closely with the town’s Riverside Association and Carmarthenshire Town Council, the consultation process was designed to find the most appropriate ways of promoting river based activities for the benefit of the town.

What we did:

  • set up a series of meetings with stakeholders to discuss current issues and ideologies
  • conducted an awareness feasibility study
  • prepared and managed an on-line questionnaire
  • arranged a *powerhouse” event on the banks of the River Towy
  • a final report on the findings and recommendations

*Deployment of the Powerhouse Community Format (PCF).

This is a technique specific to the needs and potential of communities in the west of Wales. It is based on the maxim that sustainability in its economic, cultural and environmental contexts can only be meaningfully achieved through the empowerment of local communities.

The PCF methodology is  used by local government, youth and community projects.


Central to that principal is:

  • active participation within a framework of collaborative discussion and imagination
  • sessions are carefully structured and led by a facilitator so as to maximise the participation of all attendees.

The Powerhouse method differs to the more widely used focus groups in that rather than asking participants what they think as individuals, the powerhouse is designed to lead groups through a collaborative thinking process

Consultation into the feasibility of a Pop-Up Shop model for Carmarthenshire.

Commissioned by Carmarthenshire County Council’s External Funding Team, on behalf of Grwp Cefn Gwlad, the partnership with responsibility for the management of the LEADER programme in Carmarthenshire

Between July and October 2016, Canta organised a series of consultation events in six market towns across Carmarthenshire. The towns visited as part of the research were Whitland, St Clears, Llandeilo, Carmarthen, Llandovery and Newcastle Emlyn.

Through a series of consultation events, discussions with stakeholders, and the use of an on-line survey, we asked the views of people and businesses associated with the six rural towns, about their attitudes towards their town and whether they believe a pop-up space initiative would be beneficial to the towns.  Empty shops were hired in each of the six towns to act as a drop-in location for people to share their views.

The final report was presented to the group in December.

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