Consultation & Communications

Consultation is the dynamic process of dialogue between individuals or groups, based upon a genuine exchange of views with the objective of influencing decision, policies or programmes of action”.  The Consultation Institute.

Canta is a member of the Consultation Institute. Proper consultation is a key requirement for public bodies and those delivering public contracts. Such is the strength of the consultation culture, organisations cannot afford to neglect these aspects of communication.

We keep up-to-date with the latest knowledge on Consultation regulation, good practice and techniques, so that we can guide you to choose the right consultation methods appropriate to your needs.

If it must be done at all, consultation should be done properly.


 Past Projects

Carmarthenshire Tourist Association
  1. Research Into Holding Quirky Events (West Carmarthenshire)
  2. Audit of Current Trails and Heritage Interpretation (North Carmarthenshire)
  3. Research into utilising the River Towy as a tourism resource

Project 3 entailed identifying the most realistic ideas for development to ensure that the River Towy reached its full potential as a resource for tourism in the area.  Working closely with the town’s Riverside Association and Carmarthenshire Council, the consultation process sought to support their efforts in promoting  the activities and events associated with the river as a wider package of ‘things to do’ in the area and utilising the river as resource to benefit the whole of Carmarthen.

What we did:

  • set up a series of meetings with stakeholders of the project to discuss current issues and ideologies
  • completed a feasibility study into the awareness of the river in Carmarthen
  • conducted market research with an on-line questionnaire into current community use and potential community use of the river.
  • arranged a *powerhouse event on the banks of the River Towy

The final report included:

  • Research into grant opportunities
  • Creation and development of ideas
  • Step-by-step guide for implementation
  • A final report on the findings and recommendations



*Deployment of the Powerhouse Community Format (PCF).

This is a technique specific to the needs and potential of communities in the west of Wales. It is based on the maxim that sustainability in its economic, cultural and environmental contexts can only be meaningfully achieved through the empowerment of local communities.  Central to that principal is the goal of active participation on the individual within a framework of collaborative discussion and imagination.

In practical terms this means that all PCF sessions are carefully structured so as to maximise the participation of all attendees.  A facilitator instigates initial brain-storming followed by  a discussion in an  all-encircling mode as well as in a safe and closed-circle structure.

By careful use of prompts and starter-questions, the facilitator ensures that all discussion is open, positively focused and co-creative.   The PCF methodology is  used by local government, youth and community projects in Carmarthenshire,

The Powerhouse method differs to the more widely used focus groups in that rather than asking participants what they think as individuals, the powerhouse is designed to lead groups through a collaborative thinking process

Consultation into the feasibility of a Pop-Up Shop model for Carmarthenshire.

Commissioned by Carmarthenshire County Council’s External Funding Team, on behalf of Grwp Cefn Gwlad, the partnership with responsibility for the management of the LEADER programme in Carmarthenshire

Between July and October 2016, Canta organised a series of consultation events in six market towns across Carmarthenshire. The towns visited as part of the research were Whitland, St Clears, Llandeilo, Carmarthen, Llandovery and Newcastle Emlyn.

Through a series of consultation events, discussions with stakeholders, and the use of an on-line survey, we asked the views of people and businesses associated with the six rural towns, about their attitudes towards their town and whether they believe a pop-up space initiative would be beneficial to the towns.  Empty shops were hired in each of the six towns to act as a drop-in location for people to share their views.

The final report was presented to the group in December.







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